Software Functionality

How do I pair a new lock?

For New Users:Tap [Pair New Lock]Select Property, and tap the "+" icon on top right corner of your screen to...

Viewing lock activities

To view the lock activities,Go to the home page and select the property in which the lock is associated toSelect...

How to change language

To change language,Go to Menu[Account Settings][Change language]Select your preferred language.The igloohome mobile app is currently supports:EnglishCzechFrenchGermanHungarianJapaneseSlovakThaiVietnameseSpanishGreekPortugueseItalianDanishFinnishNorwegianSwedishIndonesianArticle Number:File Type:General Public (GP)...

How to set up fingerprint login

To set up fingerprint login,Tap on [Account Settings] from the MenuEnable Fingerprint / Touch ID / Face ID Login.Article Number:File...

How to use Bluetooth unlock

How to Unlock (for users and guests):Open your igloohome appIf you have multiple locks, select the lock to be unlockedTap...

How to configure properties

Create a new PropertyGo to [Configuration] from the Menu and select [Manage Properties]Tap on the '+' icon on the top...

How to sync/update lock status (activity logs, battery level, access methods)

Syncing your lock allows you to update the following information:Activity LogsBattery LevelAccess MethodsLock TimeYou can sync your lock from a...

Pinning a lock to home page

If you have multiple locks and use one lock more frequently than the others, try pinning it to the home...

How to delete a lock

To delete a lock,Bring your phone close to the lock (within Bluetooth range)At the home page, select the property in...