SECURITY AND VOLUME FEATURES

How do I change the volume of the Mortise?
To adjust the volume: * 3 0 # <Master PIN> # <3 to increase volume/6 to decrease volume> # During the volume setting, you may press 3 or...
Thu, 28 Jun, 2018 at 2:14 PM
How do I use the Decoy PIN feature on igloohome Smart Mortise?
You may key in up to 16 digits, including your PIN code, followed by # to unlock. The decoy digits may be before and/or after the PIN. For example, if y...
Thu, 28 Jun, 2018 at 1:42 PM
How do I deactivate Keypad Lockout Mode?
Keypad Lockout Mode can be deactivated by one of the following: Deactivate from inside of door Press the Open/Close button Turn the Thumbturn to un...
Thu, 28 Jun, 2018 at 1:44 PM
What is the Fire Detection Alarm?
When the sensor on the inside of the door detects a temperature between 50˚C - 70˚C for a sustained period of time, the door will unlock automatically with ...
Thu, 28 Jun, 2018 at 1:45 PM
What happens when Keypad Lockout Mode is activated?
Keypad Lockout Mode disables the Mortise keypad making it unresponsive to PIN Codes and Key Cards. Note: Master and guest Bluetooth Keys will still be a...
Thu, 28 Jun, 2018 at 1:46 PM
What if someone tries to dismantle/pry open the lock?
Each lock is secured with a Tamper alarm. When the front assembly of the mortise is removed from the back, or if the cable connecting the front and back of ...
Thu, 28 Jun, 2018 at 1:48 PM
How do I activate Keypad Lockout Mode? (Smart Mortise)
To activate Keypad Lockout mode, press and hold the Open/Close button until you hear a series of beeps.  In this mode, the keypad will flash with numbe...
Thu, 28 Jun, 2018 at 1:49 PM
How is Security Lockout activated? (Smart Mortise)
Security Lockout is activated when a combination of either 5 wrong PIN codes and/or key cards are used to unlock the Mortise. On the 5th invalid attempt...
Thu, 28 Jun, 2018 at 1:50 PM