With the ability to remotely manage and monitor access, smart locks offer convenience and peace of mind. If you're in the market for a smart lock, it's important to know which ones are currently supported on the igloohome app. 


In this article, we'll take a closer look at the Current vs. Legacy locks.


The table below outlines both the lock and devices that are supported:


Locks and devices supported on igloohome:


Name

Bluetooth ID Prefix

igloohome mobile app support

API and SDK support

Retrofit Lock

OE1X

Yes

Yes

Gate Lock

RM2X, RM2F

Yes

Yes

Glass Door Lock

RG1X

Yes

Yes

Padlock E

SP1E

Yes

Yes

Padlock

IGP1

Yes

Yes

Keybox 3E

SK3E

Yes

Yes

Keybox 3

IGK3

Yes

Yes

Push-Pull Mortise

MP1F

Yes

Yes

Smart Lever Mortise

ML5X

Yes

Yes

Mortise 2+

IGM4

Yes

Yes

Mortise 2

IGM3

Yes

Yes

Mortise

IGM2

Yes

Yes

Deadbolt 2E

IGB4A

Yes

Yes

Deadbolt 2S Metal Grey

IGB4

Yes

Yes

Rim Lock for Wooden Doors

RW1X

Yes

Yes

Rim Lock for Metal Gates

IGR1

Yes

Yes

Bridge

EB1X

Yes

Yes

Keypad

EK1X

Yes

Yes

Key Fob

IEF1

Yes

Yes


Note that models listed above may eventually become unsupported as technology continues to evolve.



List of Legacy igloohome locks:


  • IGM1
  • IGK1
  • IGK2
  • IGB2
  • IGB3
  • M203
  • B1
  • IGB_3
  • IGL1
  • IG-K
  • S201_
  • M201_
  • IGBT
  • H101
  • IGL1
  • EL85
  • B1-C
  • BTL
  • IGP4



Legacy locks only support Pin Code creation, Pin Code deletion, Pairing and Unpairing. 


If you are having trouble pairing your smart lock with the igloohome App, one of the first steps you should take is to check the Bluetooth ID prefix. 


The Bluetooth ID prefix is a unique identifier that can help you determine the compatibility of the lock with the app. Here's how to check the Bluetooth ID prefix:


1.) Tap on the Settings tab at the bottom of your igloohome app

2.) Your Bluetooth ID is the first line under Lock Settings

3.) The Bluetooth ID prefix is the first 4 characters of your Bluetooth ID. For example, the prefix for IGP109abc123 is IGP1.



If you're considering upgrading your lock model, we offer an exclusive upgrade offer to our current locks. Simply write to us at [email protected] with the Bluetooth ID of your lock included in the email.