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1 error prohibited this ticket from being saved
There were problems with the following fields:
Ticket Category
...
Question
Hardware Incident
Software Problems
Others
What is the question about?
...
Installation
Device Functions
Account set-up
Order Fulfilment
Sales - Enterprise/iglooDeveloper
Others
Bluetooth ID - if applicable (this can be found in the igloohome app, under lock settings; please indicate 'nil' if not applicable)
What is the Incident about?
...
Lock functions
Installation issues
Cosmetic issues
Number of locks affected
Bluetooth ID - if applicable (this can be found in the igloohome app, under lock settings; please indicate 'nil' if not applicable)
Invoice number
Product Environment
...
Outdoor
Indoor
What is the problem about?
...
igloohome App
Time drift (RTC-internal clock, has gone haywire)
Airbnb
Smily/BookingSync
iglooconnect
Issue with migration to API v2
Issue after App update
Bluetooth unlock and Guest Bluetooth key not working
Unclassified
What is the problem about?
...
Dashboard
iglooworks App
Number of locks affected
Bluetooth ID - if applicable (this can be found in the igloohome app, under lock settings; please indicate 'nil' if not applicable)
Platform(MOBILE)
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IOS
Android
Platform/OS Version
Phone Model
App Version
Category
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Sales / Promotion/Spam
Phone Notification
HR/Admin/Finance
Sub-category
...
Requester:
Subject
Phone Number
Description Of Issue and Proof of Purchase (Total size of all files must be less than 20MB)
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