Hardware Functionality

Can I use rechargeable batteries on the Swing handle lock?

 We do not recommend using rechargeable batteries as they lose their charge with every recharge. This makes it difficult to...

Are there any ways to mask my pin codes while unlocking the Swing handle lock?

 The Swing Handle Lock comes with a Masking PIN code feature which allows you to enter up to 8 other...

How do I unlock/lock the Swing Handle Lock?

 To lock/unlock the Smart Swing Handle Lock, you may either:Use a PIN (Master or created PINs) code, followed by #Use...

How do I activate/deactivate auto-relock on the Swing Handle Lock?

 This can be done via the iglooworks app.In the lock page where you see the bluetooth unlock icon, tap on...

Does auto Re-lock work with all types of unlocking method?

By default, Auto Re-Lock is enabled. This ensures that the Swing Handle Lock will always lock after unlocking, regardless of...

How do I unlock the Swing Handle lock if I accidentally locked it before pairing?

 To unlock your Swing Handle Lock while it is in the factory mode, key in * 1 2 3 4...

How will the Swing handle lock alert me when it is low on battery?

 If the battery is low, the lock will emit 3 fast descending tones when the keypad is woken up.You can...

When do I need to change the batteries for my Swing Handle Lock?

 Batteries should last up to 9 months based on moderate usage.However, should you receive a low battery warning from the...

How do I replace batteries on my lock?

 Locate the battery compartment and remove the battery cover. Replace all 4 batteries. Do ensure they are AA alkaline batteries....

How do I change the volume of the Swing Handle Lock?

This can be done via the iglooworks app.In the lock page where you see the bluetooth unlock icon, tap on...