Hardware Functionality
Can I use rechargeable batteries?
We do not recommend using rechargeable batteries as they lose their charge with every recharge. This makes it difficult to...
What happens to the Rim lock during a power trip (ie. electrical blackout)?
As the lock runs on batteries, it will work regardless of a power trip or blackout.Article Number:IHIGR1002File Type:General Public (GP)...
The touchscreen of the lock is smooth and reflective, such that fingerprints can be left on the lock, making it easy to guess the password. Is there any features that prevent someone from guessing my pin codes?
The igloohome Rim Lock comes with a Masking PIN code feature which allows you to enter up random digits before...
How do I unlock/lock the igloohome Rim Lock?
To unlock the Rim lock from the outside, you may either:Use a PIN (Master or created PINs) code, followed by...
How do I activate/deactivate auto-relock on the Rim Lock?
This can be done via the app.In the lock page where you see the bluetooth unlock icon, tap on 'Settings'...
If I am inside of the house, can I still unlock the Rim lock using the Bluetooth key?
Yes, you will be able to unlock the Rim Lock using your Bluetooth key (either Master or Guest Bluetooth Key)...
Does auto Re-lock work with all types of unlocking method?
By default, Auto Re-Lock is enabled. This ensures that the Rim Lock will always lock after unlocking, regardless of whether...
How do I unlock my Rim Lock if I accidentally locked it before pairing?
To unlock your igloohome Rim Lock while it is in the factory mode, tap on the lock to wake it...
How will the lock alert me when it is low on battery?
If the battery is below 20% - the lock will emit descending 3 fast tones when the keypad iswoken up...
When do I need to change the batteries for my Rim Lock?
Batteries should last up to 9 months based on moderate usage.However, should you receive a low battery warning from the...