Hardware Functionality
How do I activate Keypad Disabled Mode?
To activate Keypad Disabled mode, press and hold the multi-function button until you hear a series of beeps. In this mode,...
How is the Security Lockout mode activated?
Security Lockout is activated when 5 consecutive attempts of a particular unlocking method are used to unlock the Mortise.On the...
How do I unlock with key cards/key stickers?
After adding your key card/sticker to the Mortise, unlock by tapping your key card/sticker on the Card icon on the...
How do I delete RFID cards?
You can delete the RFID cards via the igloohome app.When viewing the lock in the app, tap on 'Access' (the...
How many key cards/ key stickers can I add to the Smart Mortise 2+?
A total of 100 key cards/key stickers can be added. Article Number:IHIGM41024File Type:General Public (GP)
How do I register a fingerprint access on my Smart Mortise 2+?
This can be done via the app; ensure that you are in bluetooth range of the lock.1. Under [Access], select...