PIN CODE

How does PIN code unlock work?
To unlock your door with a PIN number, simply touch your palm over the keypad of the lock to wake it up. Key in your PIN code, followed by '#'. ...
Fri, 22 Jun, 2018 at 10:47 AM
Can I change the length of my Master PIN code?
Yes, your Master PIN code can be changed to 7-9 digits long. This is done via the igloohome mobile app.
Fri, 22 Jun, 2018 at 10:48 AM
If I change my Master Pin, what happens to the current active PIN codes?
Any changes made to the Master Pin will not affect the current active PIN codes - which means that it can still be used to unlock the locks.
Fri, 22 Jun, 2018 at 10:48 AM
I am a guest. How do I unlock the door?
If you are a guest, your host would have provided you with one of the following methods of entry: PIN code The PIN code is a series of numbers that yo...
Fri, 22 Jun, 2018 at 10:49 AM
Can I change the length of my generated PIN code?
Yes, generated PIN codes (except One-Time PIN) can be changed to 4-9 digits. This is done via the igloohome SmartLock. For Deadbolt 01 and Latch users, ...
Fri, 22 Jun, 2018 at 10:37 AM
How do I wake the keypad?
Place a palm or finger over the keypad and it will light up. Note: Do not worry if you accidentally press a key when trying to activate the keypad and p...
Fri, 22 Jun, 2018 at 10:49 AM
I have issued a PIN code to a guest but I have changed my mind and no longer want the guest to have access. Can I de-activate the PIN code remotely?
As the igloohome SmartLock works offline, PIN codes cannot be de-activated via the app once they have been issued. You will need to reset your lock via Blu...
Fri, 22 Jun, 2018 at 10:50 AM
How do I know if a PIN code has been used to unlock the door?
Activity logs can be downloaded from the lock during Bluetooth Unlock which can show the PIN activity on the lock. We have also introduced a new feature in...
Fri, 22 Jun, 2018 at 10:50 AM
What if I forget my Master PIN code?
Your Master PIN code can be accessed via the igloohome mobile app. You can also change the Master PIN code to a 7 - 9 digit combination that is easy to r...
Wed, 1 Nov, 2017 at 5:20 PM
Do I need to be near the igloohome smart lock to create a PIN code?
Generated PINs pins can be created remotely as long as there is internet connection on the app.
Fri, 22 Jun, 2018 at 10:51 AM