PIN CODE

How does PIN code unlock work?
To unlock your door with a PIN, simply touch your palm over the keypad of the lock to wake it up. Key in your PIN code, followed by '#'. Each ...
Thu, 7 Feb, 2019 at 4:13 PM
Can I change the length of my Master PIN code?
Yes, your Master PIN code can be changed to 7-9 digits long. This is done via the igloohome mobile app.
Fri, 22 Jun, 2018 at 10:48 AM
If I change my Master Pin, what happens to the current active PIN codes?
Any changes made to the Master PIN will not affect the current active PIN codes - which means that it can still be used to unlock the locks.
Thu, 7 Feb, 2019 at 4:13 PM
I am a guest. How do I unlock the door?
If you are a guest, your host would have provided you with one of the following methods of entry: PIN code The PIN code is a series of numbers that yo...
Thu, 7 Feb, 2019 at 4:16 PM
Can I change the length of my generated PIN code?
Yes, generated PIN codes (except One-Time PIN) can be changed to 4-9 digits. This is done via the igloohome SmartLock. For Deadbolt 01 and Latch users, ...
Fri, 22 Jun, 2018 at 10:37 AM
How do I wake the keypad?
Place a palm or finger over the keypad and it will light up. Note: Do not worry if you accidentally press a key when trying to activate the keypad and p...
Fri, 22 Jun, 2018 at 10:49 AM
I have issued a PIN code to a guest but I have changed my mind and no longer want the guest to have access. Can I de-activate the PIN code remotely?
As the igloohome SmartLock works offline, PIN codes cannot be de-activated via the app once they have been issued. You will need to reset your lock via Blu...
Fri, 22 Jun, 2018 at 10:50 AM
How do I know if a PIN code has been used to unlock the door?
Activity logs can be downloaded from the lock. You can do this by tapping Update Logs via the Log tab.
Thu, 7 Feb, 2019 at 5:13 PM
What if I forget my Master PIN code?
Your Master PIN code can be accessed via the igloohome mobile app. You can also change the Master PIN code to a 7 - 9 digit combination that is easy to r...
Wed, 1 Nov, 2017 at 5:20 PM
Do I need to be near the igloohome smart lock to create a PIN code?
Generated PINs can be created remotely as long as there is internet connection on the app.
Thu, 7 Feb, 2019 at 5:16 PM