TROUBLESHOOTING

I have keyed in the correct PIN and/or tried to use Bluetooth Unlock, but the Keybox does not open.
If the correct PIN was used, and/or if a Bluetooth Unlock was successful but you are unable to open your keybox, it may be because the keybox was not closed...
Fri, 8 Jun, 2018 at 11:18 AM
I'm trying to test my Keybox but it doesn't unlock. What can I do?
Test with PIN code Ensure that: - You have entered the correct PIN code - Each key is being registered with a beep - If the PIN codes are not workin...
Wed, 1 Nov, 2017 at 5:59 PM
My Keybox is making beeping noises even though I am not touching it. Why is this so?
The beeping sounds could be the security alarm. If the locking latch on the Keybox is depressed, but the Keybox is not shut tight, the Keybox starts beepi...
Wed, 1 Nov, 2017 at 5:59 PM
I am having problems with my Keybox and my questions cannot be found here. What can I do?
For assistance with your igloohome product, please drop us an email at support@igloohome.co. 
Wed, 1 Nov, 2017 at 5:59 PM