STATUS TAB

How do I view Lock Status?
From Home > Select Lock Name > Click on Status icon (4th icon on bottom tray)
Thu, 28 Jun, 2018 at 12:46 PM
How can I check on the app when the batteries are due to be changed?
To view the battery status, go to Status tab on the app.
Wed, 1 Nov, 2017 at 5:22 PM
How do I keep the battery status on the app updated?
You may update logs from the Status tab.
Thu, 28 Jun, 2018 at 12:47 PM
How do I update logs from Status tab?
Under Status tab, click on Update > Update Logs Note: You must be within 1-2 m of the lock, with an active Bluetooth and Internet connection.
Thu, 28 Jun, 2018 at 12:48 PM
How do I sync lock time?
Under Status tab, click on Update > Sync time Note: You must be within 1-2m of the lock, with an active Bluetooth and Internet connection.
Thu, 28 Jun, 2018 at 12:50 PM
How do I change the associated homes for a lock?
Under the Status tab > Edit associated homes > Select homes to associate > Confirm Note: In the current app version, it is not possible to remo...
Thu, 28 Jun, 2018 at 12:51 PM
How do I add/view/delete key cards/key stickers? (for Smart Mortise only)
Under Status Tab > Edit Key Cards > Add > Follow steps on app screen > Done To view them, Under Status tab > Edit Key cards To del...
Thu, 28 Jun, 2018 at 12:55 PM
How do I edit the name for key cards/ key stickers? (for Smart Mortise only)
Under Status tab > Edit Key cards > Click on edit icon next to card name Note: When key cards are first added, they will appear as NFC followed by...
Thu, 28 Jun, 2018 at 12:55 PM
How do I reset PIN codes?
In the event that you have accidentally given access to an unwelcome guest, or have used up all 285 available PIN codes (for older models), you can reset y...
Thu, 28 Jun, 2018 at 12:56 PM