WARRANTY & RETURNS

If I bought my igloohome SmartLock from a re seller, who should I approach for warranty issues?
You should approach your reseller for warranty issues and claims.
Wed, 27 Jun, 2018 at 3:31 PM
I have purchased the igloohome smart lock but now have changed my mind. Can I get a refund?
We charge an administrative fee of S$10 to process refunds. The refund process takes 3 – 5 days for the full amount to be credited in your account, depe...
Wed, 27 Jun, 2018 at 3:33 PM
How can I get a refund?
If you have purchased from igloohome.co, drop us an email at support@igloohome.co If you have purchased from our resellers, kindly contact your reseller...
Wed, 27 Jun, 2018 at 3:33 PM
Does the igloohome smart lock come with warranty?
igloohome provides a 1 year product warranty on igloohome locks purchased via www.igloohome.co for customers in USA and Singapore. This covers mechanical an...
Wed, 27 Jun, 2018 at 3:34 PM
What does the warranty cover?
To view the igloohome smart lock full warranty, click here. To view AXA-igloohome Protect, click here.
Wed, 27 Jun, 2018 at 3:35 PM