MOBILE APP MAIN FEATURES

Does the igloohome app log out after a period of time?
No, it remains logged in until you log out.
Fri, 22 Jun, 2018 at 1:30 PM
What languages are available on the igloohome mobile app?
The igloohome mobile app is currently available in English, Mandarin, and Japanese.
Fri, 22 Jun, 2018 at 1:30 PM
How many people can use the same igloohome account?
One account can be shared across multiple devices. However, be careful of who you share your account with - it is akin to giving someone total access to you...
Wed, 1 Nov, 2017 at 5:20 PM
If I change the password on one account, does it revoke access to other users of the same account?
Yes, changing the password on your account will log other users of your account out of the account after 2 hours.
Fri, 22 Jun, 2018 at 1:32 PM
If I change any setting on one account, is the change reflected to other users of the same account?
Yes, it is reflected when they refresh the app.
Fri, 22 Jun, 2018 at 1:33 PM
What if I forget my igloohome account password?
When you first try to login, there is a 'Forget Password' option that allow you to reset your password.
Fri, 22 Jun, 2018 at 1:31 PM
How do I change the email address I use with the lock?
Step 1: While in the account with the old email address, delete your lock from the account Step 2: Create a new account with the new email that you want to...
Fri, 22 Jun, 2018 at 1:34 PM
I've just changed my phone/lost my phone! How do I access the account that I have on my old phone that is connected to my lock?
Your igloohome account is not connected to the phone in any way and that only thing that you will need access the old account is the email (you used to sign...
Fri, 22 Jun, 2018 at 1:35 PM
What can the igloohome mobile app do?
The igloohome mobile app allows the user to: Pair and manage various locks in various home listingsĀ  Perform Bluetooth Unlock Generate and manage PIN co...
Fri, 22 Jun, 2018 at 1:36 PM
Where can I download the igloohome mobile app?
The igloohome mobile app is available on the App Store for iPhone users, and on the Google Play store for Android users.
Fri, 22 Jun, 2018 at 1:37 PM