PAIRING ISSUES

I have tried many times to pair but was unsuccessful. What do I do?
On the rare occasion that pairing is unsuccessful, here are some steps you can take: • Try with a different mobile device, using the same username and p...
Wed, 27 Jun, 2018 at 5:35 PM
How do I pair the Deadbolt 02 to my phone?
Before pairing, ensure that your lock has been properly installed with fresh batteries, and that your phone has a strong Bluetooth and Internet connection (...
Wed, 27 Jun, 2018 at 5:38 PM
How do I un-pair Deadbolt 02 from my phone?
To remove the pairing from your lock to your phone, you will have to delete the lock from your igloohome app. To delete your Deadbolt 02: Go to 'Con...
Wed, 27 Jun, 2018 at 5:40 PM
Why is my Deadbolt 02 not showing on my home page even though it's been paired to my account?
If you paired our lock with an older version of the igloohome mobile app, you may find your lock missing from the app when you update to the new version. Th...
Wed, 27 Jun, 2018 at 5:45 PM