OTHER ISSUES

I cannot find any answers to my issue. How can I contact support?
The Igloohome support team can be reached at support@igloohome.co or +65 3159 1352.
Thu, 28 Jun, 2018 at 1:34 PM
I am an Airbnb host. How do I activate the synchronisation of Deadbolt 01 with my Airbnb calendar?
Step 1: Connect to Airbnb account Open the igloohome app Menu (top left hand corner)  Click on profile picture (top left hand corner)  Click ‘Connect w...
Thu, 28 Jun, 2018 at 1:35 PM
I have lost my keys and my batteries have completely run out, how do I gain access to my property?
For the igloohome deadbolt model, you may use the 9V jumpstart on the bottom to allow for PIN code access. For the igloohome latch model, you may choose to...
Thu, 28 Jun, 2018 at 1:36 PM
I have changed to a new phone. How do I keep my existing PIN numbers?
You may login with your account email and password on the igloohome mobile app on your new phone. Important: Take note to logout from your old phone to pr...
Wed, 1 Nov, 2017 at 5:20 PM