If you have lost your Fob, go to “Manage fobs” on the app > Choose the FOB name > Choose “Delete Fob” followed by “I lost my fob”.

Follow on-screen instructions; click on ‘Step 1: Revoke FOB access’

Once all linked locks have their access revoked, press “delete permanently” to remove it from your account.

Once this is done, a third party who picks up the fob will not be able to unlock the linked locks.

Article Number:IHITF1001
File Type:General Public