If you are a guest, your host would have provided you with one of the following methods of entry:


PIN code

  • The PIN code is a series of numbers that you can key into the igloohome smart lock. 
  • After keying in your PIN, press the # key to unlock (Key icon for Latch Model). 
  • Depending on the type of PIN code your host has given you, it may expire. 

Bluetooth Unlock

  • Open the igloohome app and login
  • Go to Visits under the Menu, and you will be able to view your Bluetooth Key(s). 
  • Click on the Bluetooth Key icon to unlock. 
  • Make sure that you have a strong Bluetooth and Internet connection on your phone.