Installed models run on 4 AA 1.5V Alkaline batteries, while the Keybox runs on 4 AAA 1.5V Alkaline batteries, with a battery life span of up to 9 months. We recommend changing your batteries every 6 months to ensure your lock is properly powered.

If batteries with less than 1.5V charge are used, the lock will not work properly, thus it is important to ensure that fresh batteries are used.


For temperate countries, we recommend using a lithium battery in place of alkaline batteries. However, while lithium batteries may last longer, their power discharge drops tremendously towards the end of their lifespan. This makes it difficult to give an accurate estimation of their lifespan via the app.


IMPORTANT: igloohome recommends Energizer batteries to power your igloohome product. Other battery types such as Eveready or non-Alkaline batteries may damage your product. Battery damage is not covered by igloohome warranty.