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igloohome Smart Lock - Troubleshooting Guide
Why do I get an error message when I try to pair my lock?
I have tried many times to pair but was unsuccessful. What do I do?
Why is there no lock showing on my home page even though it's been paired to my account?
LOCK TROUBLESHOOT: PIN CODE & BLUETOOTH UNLOCK
Why isn't my Bluetooth unlock working?
Why is the touchpad unresponsive?
Why can't I generate a permanent PIN code for my latch?
Why doesn't my Master PIN code work?
Why doesn't my One-Time or Duration PIN code work?
See all 8 articles
MOBILE APP TROUBLESHOOT
I’m receiving the ‘error’ message when I try to do something on the app. What can I do?